CX for Sales Success course training in London

Available Dates	Venue

Modules

<h3>The Strategic Importance of CX & Relationships for Sales:</h3><ul><li>Understanding the link between positive customer experience, loyalty and sales growth.</li><li>The economics of customer retention vs. new customer acquisition.</li><li>Defining Customer Lifetime Value (CLV) and its importance.</li><li>The role of every interaction in shaping customer perception.</li></ul>

Who is this Course for?

<ul><li>Sales professionals.</li><li>Customer service and support managers.</li><li>Customer success managers.</li><li>Business development professionals.</li><li>Marketing professionals focused on customer retention.</li><li>Entrepreneurs and small business owners.</li><li>Anyone whose role involves fostering long-term customer relationships and driving revenue growth through existing clients.</li></ul><p><br></p>

Choose Your Own Course

<p>If you have specific CX for Sales Success training needs, or would like to tailor a business course training to your organisation's unique requirements, London Optimum is a trusted london training centre ready to help. Contact LOTC today, and we'll work together to develop a customised london corporate training solution that meets your specific goals.</p>

Why Choose London Optimum?

<p>At London Optimum, our core philosophy is 'Optimising people, maximising performance'. We deliver cutting-edge marketing workshop training that equips professionals with the sales and marketing knowledge and skills to drive tangible results. This CX for Sales Success course provides a practical and strategic approach to customer experience and relationship management, empowering you to build lasting customer loyalty that directly fuels sales success. Our experienced retail marketing expert instructors bring real-world expertise and a focus on delivering immediate value by clarifying marketing vs sales concepts.</p>

Courses are held at premium hotels and training venues in Central London/Dubai. Specific venue details are confirmed upon booking.

Course Overview

<p>This CX for Sales Success course by London Optimum Training & Consultancy offers a strategic approach to understanding the sales and marketing difference, leveraging exceptional customer experience (CX) and robust relationship management for sustained sales success. Participants will learn what is sales and marketing, the difference between sales and marketing, how to map and optimise the customer journey, build deep customer loyalty, and transform satisfied clients into powerful advocates. The sales and marketing courses emphasises practical strategies to distinguish between sales and marketing for driving repeat business, increasing customer lifetime value, and generating valuable referrals.</p>

Duration: 5 Days

Delivery Mode: Classroom-based

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Have specific training needs?

If you need or would like to tailor a course to your organisation's unique requirements, we're here to help.