CX for Sales Success course training in London

Available Dates	Venue

Modules

<h3>The Strategic Importance of CX & Relationships for Sales:</h3><ul><li>Understanding the link between positive customer experience, loyalty and sales growth.</li><li>The economics of customer retention vs. new customer acquisition.</li><li>Defining Customer Lifetime Value (CLV) and its importance.</li><li>The role of every interaction in shaping customer perception.</li></ul>

Who is this Course for?

<ul><li>Sales professionals.</li><li>Customer service and support managers.</li><li>Customer success managers.</li><li>Business development professionals.</li><li>Marketing professionals focused on customer retention.</li><li>Entrepreneurs and small business owners.</li><li>Anyone whose role involves fostering long-term customer relationships and driving revenue growth through existing clients.</li></ul><p><br></p>

Choose Your Own Course

<p>If you have specific training needs or would like to tailor a course to your organisation's unique requirements, we're here to help. Contact LOTC today and we can work together to develop a customised training solution that meets your specific goals. </p>

Why Choose London Optimum?

<p>At London Optimum, our core philosophy is 'Optimising people, maximising performance'. We deliver cutting-edge training that equips professionals with the knowledge and skills to drive tangible results. As a leading training & consulting provider, we focus on delivering measurable impact. This course, CX for Sales Success, provides a practical and strategic approach to customer experience and relationship management, empowering you to build lasting customer loyalty that directly fuels sales success. This program is one of our key sales and marketing courses, serving as an intensive marketing workshop focused on relationship-driven revenue. It provides strategic clarity on how the difference between sales and marketing strategies converges at the customer experience touchpoint. Our experienced instructors bring real-world expertise and a focus on delivering immediate value.</p>

Courses are held at premium hotels and training venues in Central London/Dubai. Specific venue details are confirmed upon booking.

Course Overview

<p>This course, CX for Sales Success by London Optimum Training & Consultancy, provides a strategic approach to leveraging exceptional customer experience (CX) and robust relationship management for sustained sales success. Participants will learn how to map and optimise the customer journey, build deep customer loyalty and transform satisfied clients into powerful advocates. The training emphasises practical strategies for driving repeat business, increasing customer lifetime value and generating valuable referrals.</p>

Duration: 5 Days

Delivery Mode: Classroom-based

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Have specific training needs?

If you need or would like to tailor a course to your organisation's unique requirements, we're here to help.