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London Optimum's operations management and business support training courses help managers, administrators and support professionals improve how work gets done. Choose from operational efficiency courses in London, Dubai, Paris and Barcelona, or join live online training from anywhere. Programmes cover process improvement, performance measurement, office management, reporting and day-to-day coordination, with practical methods participants can introduce in their own workplace to reduce delays and improve quality. Each business support training course includes a certificate of completion, and organisations can book places for individuals or arrange in-house training for their teams. Browse the operations courses above and book the programme that suits you.
All Operational Efficiency and Business Support courses
- Advanced Conflict Resolution and De-escalation for Service Professionals
- Advanced Inventory and Warehouse Management
- B2B Marketing and Lead Generation Strategies
- Building Customer Loyalty and Advocacy
- CX for Sales Success
- Carbon Footprinting and Net Zero Pathway Development
- Circular Economy Principles and Business Implementation
- Communications and PR Management
- Contract Management Fundamentals
- Crisis Communication and Online Reputation Management
- Customer Service Excellence : Foundations and Best Practices
- Customer Service Leadership and Team Management
- Digital Marketing Essentials for Business Growth
- Digital Marketing and Online Presence for Tourism Businesses
- ESG (Environmental, Social, Governance) Reporting and Strategy
- Effective Business Communication for Professionals
- Event Planning and Management for Hospitality
- Executive Assistant Masterclass
- Foundations of Hospitality Management
- Fundamentals of Healthcare Administration
- Fundamentals of Supply Chain Management
- Global Logistics and International Trade
- Guest Experience and Service Excellence in Tourism
- Healthcare Financial Management and Revenue Cycles
- Healthcare Information Technology and Data Management
- Healthcare Quality Management and Patient Safety
- Introduction to Renewable Energy Technologies and Efficiency
- Leadership and Strategic Planning in Healthcare
- Legal Foundations for Business Operations
- Logistics Technology and Digital Transformation
- Media Relations Masterclass
- Modern Administrative Professional's Toolkit
- Modern Sales Techniques : Prospecting, Persuasion and Closing
- Negotiation Skills for Legal and Commercial Professionals
- Office Technology and Productivity Tools
- Omnichannel Customer Service Strategy
- Public Relations Planning and Campaign Management
- Records Management and Data Organisation
- Risk Management in Contracts and Procurement
- Social Media Advertising Masterclass
- Strategic Sourcing and Procurement Management
- Supply Chain Risk Management and Resilience
- Sustainable Supply Chain Management and Ethical Sourcing
- Sustainable Tourism and Responsible Practices
- Video Editing Course
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